Effective Date: 15/11/2024

At TribalSathi, we provide subscription-based services to connect the Chotanagpur tribal community for matrimony. Please note that by subscribing to our services, you agree to the following cancellation terms.

1. No Mid-Term Cancellations

  • Once a subscription is purchased, it cannot be canceled or terminated mid-term.
  • The subscription will remain active until the end of the subscription period.

2. Non-Refundable Policy for Active Subscriptions

  • Payments made for subscriptions are non-refundable.
  • Users are advised to carefully review the subscription details before making a purchase.

3. Disabling Auto-Renewal

  • While you cannot cancel an active subscription, you can disable the auto-renewal feature to prevent further charges for subsequent billing cycles.
  • This can be done via the Account Settings in the app.

4. Subscription Expiry

  • If you choose not to renew your subscription, it will automatically expire at the end of the current billing cycle. You will retain access to all features until the subscription period ends.

5. Assistance with Cancellation Queries

If you have questions or need help with managing your subscription, you can contact our support team: