Your privacy is important to us, and so is being transparent about how Nextulgulan Technologies Private Limited (“we,” “us,” or “our”) collects, uses, and shares information about you through TribalSathi. This Privacy Policy is intended to help you understand:

• What information we collect from you
• How we use the information collected
• With whom we share your information
• How to access and/or control your information
• How we secure your information
• How long we keep your information
• Cookies and other tracking tools
• How you will know of changes in the privacy policy
• How to contact us

1. What Information Do We Collect?

TribalSathi is a matchmaking platform specifically designed for members of the Chotanagpur tribe to find potential life partners. To provide our services, we may collect certain types of personal information, including:

• Information You Provide: This includes personal details provided during registration, such as your name, gender, date of birth, contact information, educational background, employment details, photos, marital status, and interests. We may also collect sensitive information like identity proofs, community details, and health data as required.
• Payment Information: When you opt for a paid service, we collect information required for payment processing, such as credit or debit card details or UPI information.
• Other Information You Submit: This includes testimonials, success stories, photos, and responses to surveys, contests, or promotions.
• Customer Support: Any information shared with our support team may be collected to improve our services.
• Messages and Chats: Your conversations with other users and any content you share are also collected as part of the service.

2. Information Not Directly Submitted by You

• User Activity: We collect information about your activities on TribalSathi, including login dates and times, features used, searches, pages visited, and interactions with other users.
• Device Information: This includes data from your device, such as IP address, device ID and type, app settings, error reports, browser type and version, operating system, and other identifiers associated with cookies or similar technologies.

3. How We Use the Information Collected

We use the information collected to:

• Provide and improve the TribalSathi service.
• Manage and secure your account.
• Offer customer support.
• Conduct research to understand how our service is used and to enhance it.
• Communicate with you regarding our services, offers, or any information that may be relevant to you.
• Recommend suitable matches based on your profile and display your profile to other users.

4. With Whom We Share Your Information

• With Other Users: Information shared by you may be visible to other TribalSathi users to enable matchmaking. You can control the visibility of certain information through privacy settings.
• With Service Providers and Partners: We may share information with trusted third-party providers for purposes such as website hosting, payment processing, data analysis, and customer support. These providers are bound by confidentiality agreements.
• With Law Enforcement: We may disclose your information to comply with legal requirements, protect our rights, and safeguard the interests of other users as required by law.

5. How to Access and/or Control Your Information

You have the right to access, update, and delete information associated with your account. You may also have additional privacy rights if you are located in certain jurisdictions, such as the EU, UK, or California, which may include data portability and erasure rights.

To access, modify, or delete your data, you can log in to your account and adjust your privacy settings or contact us directly.

6. How We Secure Your Information

We implement industry-standard security measures to protect your information. Sensitive information, like payment details, is encrypted during transmission. Although we strive to safeguard your data, please note that no security system is completely impenetrable. We restrict access to your information to authorized personnel only.

7. How Long We Keep Your Information

Your information is retained as long as you are an active user of our service and as required by applicable laws. Upon account deletion, we will either delete or anonymize your data unless it is necessary to retain it for legal or regulatory purposes.

8. Cookies and Other Tracking Tools

We, along with third-party partners, use cookies and similar technologies to understand user behavior on TribalSathi. You can control cookies and tracking settings through your browser.

9. How Will I Know of Changes in the Privacy Policy?

We may update this policy from time to time. If there are significant changes, we will notify you via email. You will have the opportunity to review and accept any changes to this policy.

10. How to Contact Us

If you have any questions about this privacy policy, or your dealings with TribalSathi, you can contact us at:

Email: admin@tribalsathi.com